By Wilfried Kiba
Wilfried is a RPA Consultant at ADNEOM Paris. Throughout his career, he has worked for many major accounts. He got enthusiastic about RPA when he was young and dedicated his master’s thesis to this digital revolution.
Through this interview, Wilfried explains his views about RPA as a way of minimizing low-added-value tasks.
Can you please explain what’s RPA?
An intelligent robot software developed to serve employees
RPA is a technology which helps reproducing professional gestures, either partially or entirely. RPA makes it possible to imitate human activities such as answering emails, extracting web data, reviewing data consistency, managing invoices, completing a bank transaction, monitoring the supply chain, and many more.
In short: it’s an intelligent robot software which reproduces human activity.
What are the costs linked to RPA?
Small investment, high profitability
No, you’re not dreaming! Implementing RPA don’t incur significant cost.
| ENT |
|Costs||Robot cost (low)|
|Training||Free (rarely chargeable)|
Not only affordable, implementing RPA is also quite simple.
How to implement RPA in 6 steps?
- Identifying all business processes,
- Determining processes with low-added-value,
- Listing exceptions,
- Implementing a change management strategy (staff awareness),
- Promoting collaboration instead of individualism,
- Contacting ADNEOM 😊
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What are the main reasons to implement RPA within your organisation?
Note that companies chose to deploy RPA for various reasons, such as:
- Increase in productivity, through tedious and repetitive tasks automation. Employees can focus on important tasks and acquire new skills, which is more gratifying.
- Costs reduction. By definition, robots are characterized by two essential aspects: repetitiveness and reliability. It rarely makes “mistakes” and it’s available 24 hours a day, 7 days a week. These cost reductions can be invested in R&D.
- Operations harmonization. Manual processes are often disparate within a company and may cause fluctuations of data flow. Repetitive by nature, RPA will minimize this source of variability.
This list is non-exhaustive. Feel free to submit your assessment request at the following address: firstname.lastname@example.org!
Doest it mean that RPA will replace human beings?
It’s a strategical substitute to repetitive and low-value-added tasks.
“The RPA robot must be seen as a digital employee who belongs to the company with different parties collaborating. (except that it doesn’t drink beer)”
Is RPA applicable to all processes?
RPA come into effect when the process is under control, mature, and formalized.
- Under control: every steps of the process are known
- Mature: the process is fully developed
- Formalized: accurately and under applicable rules
Automating a poor process quickly expands bad practices on a large scale. If the previous conditions are not satisfied, the implementation will be difficult, generating unexpected costs.
If so, where to start?
First, simple and strategical tasks, which automation implies a measurable benefit for the company, must be prioritized. These are time-consuming tasks, easy to break down into a decision tree.
So, to put it in a nutshell, RPA is here to help, isn’t it?
Indeed, the RPA robot is a great colleague, always willing to help you completing any task that may keep you from developing your career.
We can easily imagine that, tomorrow, all employees will dispose of their own robots, assisting them in their daily work.
RPA contributes to the well-being of employees and the productivity of the company. What more could anybody ask?