Our service level agreements

We are committed to improving our offers by providing flexible solutions for any special needs you may have with regard to the following levels of service:

 

Time & Materials

We provide technical support enabling us to respond to special needs by committing resources, whilst also integrating one or several resources within your teams.

Advantages: suppleness and flexibility.

Fixed Price

We set a predetermined price with a defined deliverable. We are committed to providing quality and results across the entire benefits management process. We seek to respond to special needs by planning and budgeting them beforehand.

Advantages: controlled costs and deadlines, risk management

Service Center

A centre of competence managed by ADNEOM, which is committed to defining set deliverables, to prioritising activities and to carrying out their services. Both ADNEOM and clients share a capitalisation approach to all the operations performed by our consultants.

Advantages: productivity, quality control, cost optimization

Skills Center

Provision of expertise (PM, development, testing) on the basis of a list of skills and a commitment to quality via KPIs. The client is responsible for managing the centre of competence.

Advantages: suppleness, flexibility, broadening the market base, single interface

 

We are concerned with the quality of our services and deliverables, the performance delivered and our clients’ satisfaction. All these elements are systematically monitored and controlled via the ADNEOM app.

Our services

  • Web and Mobile Development

    With our dedicated and experienced team comprising more than 50 programmers, we provide innovative product solutions in order to respond to your needs within the time allowed.

  • Management Consulting & Business Services

    Management Consulting & Business Services

    In the current globalized and regulated competitive markets, ADNEOM helps its clients to optimize their organizations, their production and to sell their services and products. We seek to improve their performance as well as relationships with both their customers and employees. 

  • Information Systems

    Information Systems

    Our expert consultants take part in each and every step of an IS project life cycle, starting from the initial phase, i.e. an analysis of business needs. They drive the project ownership up to both its completion and delivery. We also ensure the management of network infrastructures, systems and applications and we take responsibility for the security of our clients’ IS.

  • Business Intelligence, Big Data and R&D

    Business Intelligence, Big Data and R&D

    ADNEOM provides business expertise, both functional and technical, to go hand in hand with your decision problems. Cutting-edge tools are used to lead the entire process, from data extraction through to visualisation.